Shipping policy
Homey Finds Shipping Policy
Last updated: September 1, 2026
Thank you for shopping with Homey Finds. We want your order to arrive safely and keep you informed throughout the delivery process.
Order processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays. Processing time is separate from delivery time.
You will receive a confirmation email after placing your order and another email containing tracking information once your order ships.
Shipping costs
We currently offer free standard shipping on all eligible U.S. orders.
Estimated delivery
After processing, most U.S. orders arrive within approximately 7–15 business days. Delivery times are estimates and are not guaranteed. Supplier location, carrier delays, holidays, severe weather and other circumstances outside our control may affect delivery.
Some items may arrive sooner when shipped from a U.S. warehouse.
Tracking your order
When your order ships, we will send a tracking number to the email address used during checkout. Tracking information may take 2–5 business days to update after shipment.
If tracking has not updated after five business days, contact us at support@homeyfinds.shop.
Multiple packages
Orders containing multiple products may be fulfilled by different warehouses. As a result, products from the same order may arrive in separate packages and at different times. You will not be charged additional shipping fees because of split shipments.
Incorrect or incomplete addresses
Customers are responsible for providing a complete and accurate shipping address. Contact us as quickly as possible if you notice an error.
We cannot guarantee that an address can be changed after processing begins. Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete address.
Delayed, lost or damaged orders
If your order arrives damaged, or tracking indicates that it may be lost, contact us at support@homeyfinds.shop with your:
- Order number
- Full name
- Photographs of damaged products or packaging, when applicable
- Description of the issue
Please contact us within seven days of delivery for damaged items. We will review the situation and work toward an appropriate replacement or refund under our refund policy.
Homey Finds is not responsible for packages marked delivered by the carrier that are lost or stolen after delivery. However, contact us and we will help you review the tracking information and available carrier options.
International shipping
Use one of these statements—not both:
If you only ship within the United States:
Homey Finds currently ships only to addresses within the United States.
If you offer international shipping:
International delivery times and availability vary by destination. Customers are responsible for customs duties, import taxes or other charges imposed by their country unless otherwise stated during checkout.
Questions
For questions about shipping or an existing order, contact:
Homey Finds Customer Support
Email: support@homeyfinds.shop
Response time: Within 1–2 business days